Legal
Acceptable Use Policy
Last updated: 1 August 2026
This policy keeps the diagnostic service safe and reliable for everyone. It forms part of the Terms of Service.
01Permitted use
Use Weglam to diagnose vehicles you own, operate or service with the owner's permission, and to prepare reports for a workshop visit.
02Uploads
Only upload photos, recordings and vehicle data you have the right to share. Do not upload personal documents, identity papers or images of people who have not consented.
03Prohibited activity
The following will result in suspension without refund of spent credits.
- Reselling, scraping or redistributing diagnostic output as your own automated service.
- Reverse engineering, probing or overloading the platform, including automated request floods.
- Uploading malware, or content that is unlawful, abusive or infringing.
- Using the service to certify roadworthiness, to falsify inspection records or to mislead a buyer about a vehicle.
- Sharing one account across a commercial fleet in order to bypass credit pricing.
04Safety-critical decisions
Do not rely on the service alone for brakes, steering, airbags, fuel systems or any condition flagged as critical. Stop driving and consult a qualified mechanic when the assessment says so.
05Fair processing limits
Automated or bulk submissions may be rate limited so that interactive diagnoses stay fast for all users.
06Reporting abuse
Report misuse or a security issue to [email protected]. We investigate every report and act proportionately, from a warning to permanent account closure.